Delaney Hall

Senior Editor, 99% Invisible · Host of Service Request

Delaney Hall is the senior editor of 99% Invisible, a hit podcast about architecture, design, and the built world.

She is the host of Service Request, a regular series exploring the vast and hidden machinery of modern life. The show looks at the nuts and bolts of basic infrastructure — how it works, who maintains it, and what happens when it fails.

Delaney also works with 99% Invisible’s freelance contributors, helps shape the editorial direction of the show, and manages the production of series like Not Built for This.

Before joining 99% Invisible nearly a decade ago, she helped launch Reveal, an investigative radio show and podcast. She also worked with NPR’s State of the Re:Union. At the beginning of her career, she was a key member of the Third Coast International Audio Festival, based at Chicago Public Radio.

Delaney has won a Peabody Award, an Emmy Award for New Approaches in News, a National Edward R. Murrow Award, and a Signal Award. She’s spoken about the art and craft of radio at the Tribeca Festival, the Third Coast International Audio Festival, and Pixar Studios.

She’s a graduate of the University of Texas and the Columbia University Graduate School of Journalism.

Featured episode

Service Request, Episode 1

What Happens When I Call 311?

The first episode of Service Request digs into the history of New York City’s 311 line and follows what happens when you call it with a question or a complaint.

Listen on 99percentinvisible.org →

Get in touch

delaneyh (at) gmail (dot) com